We respect the privacy rights of our online visitors and recognise the importance of protecting the information we collect about you. Our Privacy Policy is designed to help you understand how we collect, hold, use and disclose personally identifiable information about you.

This policy sets out the basis on which we in the RCC Division of Cumbria, email address no-reply@rcc-cumbria.org.uk  will process any personal data we collect from you, or which you provide to us, in the course of using our site https://www.rcc-cumbria.org.uk For the purpose of the European General Data Protection Regulation (“GDPR”) and UK Data Protection Act 2018 we are the data controller.

Please remember that this policy does not apply to the practices of companies that we don’t own or control or to people that we don’t employ or manage. We encourage you to read the privacy statements of each and every website that collects personally identifiable information about you. The privacy information within this privacy policy applies solely to our website and the information which we collect about you.

Your information

When you use our site, there are a number of ways in which you provide information and other data to us. By using the site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.

Information we may collect about you

From every visit you make to our site, we may automatically collect the following:

  • Your first and last name, email and/or postal address, telephone number or other information you provide when you fill out a contact or registration form on the Site
  • Your IP address
  • Any referring or exit pages taking you to or from our site
  • Your login information
  • Information we collect when you interact with our content on the Site or on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or the fact that you viewed or interacted with our content.
  • To enhance your user experience or help us improve and measure our effectiveness, the Division of Cumbria may embed code from third parties on the site. Examples of such parties may include Facebook, Twitter and others. These third parties may collect information about you including IP address, cookies in ways we do not control.

How your information is used

We may use your information to:

  • Send you updates and newsletters from time to time.
  • Ensure that content from our site is presented in the most optimised and effective
    manner for you and for your computer.
  • To diagnose or fix technology problems.
  • To control unauthorised use or abuse of the Site and our products and services, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal.
  • Contact you by email or telephone in relation to any joining or any other enquires where you have consented to be contacted for such purposes.
  • Notify you about changes to our service.
  • To deliver customer service and respond to your inquiries.
  • Administer our site including data analysis, testing, traffic monitoring, research, statistical and survey purposes.
  • Allow you to participate in interactive features of our site, when you choose to do so.

We will NOT use your infomration for marketing purposes, unless specifically requested by you in any enquiry you make.

Please note that if you click on, or follow, any links from our site to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.

Data Storage

All information you provide to us is stored on secure servers (hosted by LCN.com).

We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.

The data that we collect from you may be transferred to, processed and/or stored at a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

We hold your personally identifiable information in electronic files for the period necessary to support the Site, comply with our legal obligations, resolve disputes, or otherwise fulfil the purposes outlined in this Privacy Policy. We use third party information system providers who may store or have access to your personal information.

Copies of some information may remain viewable in some circumstances where, for example, you have shared information with social media or other services. We may also retain backup information on our servers for some time after cancellation for fraud detection or to comply with applicable law or our internal security policies. We do not always remove or delete all of your information for a number of reasons including due to technical and systems constraints, contractual, financial or legal requirements.

We ask that you not send us, and you not disclose, any sensitive personally identifiable information (such as information related to racial or ethnic origin, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise. If, contrary to this request, you do provide any sensitive information, in doing so you consent to us collecting and handling that information in accordance with this Privacy Policy.

No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use commercially acceptable means such as firewalls, password-protected databases with limited physical or electronic access, and encryption to protect your personally identifiable information against unauthorised use, disclosure or modification, we cannot guarantee its absolute security.

Children under 13

This Site is not intended for use by anyone under the age of 13 nor does the RCC Division of Cumbria knowingly collect or solicit personally identifiable information from anyone under the age of 13. If you are under 13, you may not attempt to send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personally identifiable information from someone under the age of 13 without verification of parental consent, we  will delete that information promptly. If you are a parent or legal guardian of a child under 13 and believe that we might have any information from or about such child, please contact us at the email address  webmaster@rcc-cumbria.org.uk

Third Party sites

The Site may also contain links to other third party websites including social media networks. This Privacy Policy applies solely to information collected by the RCC Division of Cumbria. Even if the third party is affiliated with us through a business partnership or otherwise, we are not responsible for the privacy practices of other websites. We encourage you to familiarise yourself with the privacy policies of such websites to determine how they handle any information they separately collect from you. Please be aware that we do not warn you when you have chosen to click through to another website or property when using the Site.

Disclosure of your information

We may disclose your personal information to third parties as follows: –

  • If we are required to do so by law, any applicable regulation or to protect the rights, property, or safety of ourselves or others. This may include disclosing to other companies and organisations in connection with fraud protection and credit risk reduction.

Access to information

Subject Access Requests

You have the right under the Data Protection Act 2018 to access the information which we hold about you. If you wish to exercise this right, please send your request to webmaster@rcc-cumbria.org.uk

Right to be Forgotten

You have the right under the Data Protection Act 2018 to have all of the information that we hold about you deleted in line with our statutory and legal responsibilities. If you wish to exercise this right, please send your request to webmaster@rcc-cumbria.org.uk

Right to Data Portability

You have the right under the Data Protection Act 2018 to request a copy of all of the information that we hold about you. If you wish to exercise this right, please send your request to webmaster@rcc-cumbria.org.uk


The RCC Division of Cumbria regularly reviews its compliance with this Privacy Policy. We will cooperate with the appropriate regulatory authorities and data protection authorities, to resolve any complaints regarding the transfer of personally identifiable information that cannot be resolved between RCC Division of Cumbria and an individual.

If you have a concern about your privacy or you would like to know more about how your personally identifiable information is collected, or used please contact us. We ask that when you contact us with a complaint, please include contact information and clearly describe your complaint. We will respond to your request or complaint within a reasonable time and will let you know next steps in resolving your complaint. If you are not satisfied with our response, you may also contact the data protection authorities to lodge a complaint.

Notices and Revisions

We reserve the right to change our Privacy Policy at any time. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on the Site (unless we specify a different notice period). If we make changes, we will post them and will indicate on this page the policy’s new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy practices. Unless stated otherwise in a separate agreement or privacy statement, this Privacy Policy applies to all information that we have about you. We may also issue specific information collection privacy notice from time-to-time relating to particular products or services.

Contact Us

If you have questions or suggestions about this Privacy Policy, or to make any request described above, please feel free to contact us by email at no-reply@rcc-cumbria.org.uk